Counselling Services – Frequently Asked Questions
NDIS counselling support involves working with a qualified counsellor to address emotional, behavioural, or mental health challenges. It’s a therapeutic service that helps participants build confidence, manage stress, improve communication, and navigate personal challenges in a safe, supported environment.
If you have an NDIS plan and funding under Capacity Building, you may be eligible for counselling. Participants of all ages, including children, teens, and adults, can access this service if it aligns with their goals and support needs.
Yes, counselling can be funded through your NDIS plan under Capacity Building. Support & Connect can help you understand your plan and check if this service is included—or assist you in requesting it during your next plan review.
Counselling can support a wide range of emotional and behavioural challenges including anxiety, depression, grief, trauma, social difficulties, low confidence, emotional regulation, and relationship issues. It’s tailored to what you need most.
Yes! From Renmark to Waikerie and everywhere in-between. We travel to you—whether that’s your home, school, or a local space where you feel comfortable. We also work closely with schools and support teams to make sessions accessible and stress-free.
Simply fill out our referral form or contact our friendly team. We’ll have a chat to understand your needs, review your plan (if applicable), and match you with a counsellor who’s the right fit. We aim to make the process simple and welcoming from day one.
Yes. We believe in building strong, consistent relationships. You’ll be matched with a dedicated counsellor who gets to know you and stays with you throughout your journey. No bouncing between providers or repeating your story over and over.
Absolutely. Our counsellors are highly experienced in working with children and young adults. We use age-appropriate methods to help young people express themselves, feel safe, and build resilience and confidence in ways that are meaningful to them.
Yes. We regularly work with schools to fit sessions into your child’s school timetable. This makes accessing support much easier and removes the stress of travel or schedule conflicts. Just let us know what works best for you.
We go beyond the standard. From mobile sessions and school visits to a deep focus on personal connection and long-term trust, we tailor every aspect of our counselling support to your goals and comfort. We’re not just service providers—we’re people who care.